Spotting the challenges of delegation
- Understanding the benefits to the employee, to management, and to the company.
- Using delegation as a development tool.
- Being mindful of your personal approach in delegating.
- Identifying basic rules for delegation and common pitfalls to avoid.
Hands-on work
Individual task: Each participant drafts a list of assignments and tasks to delegate to their team. Collective debriefing.
Empowering through delegation
- Setting the boundaries of the delegation: Expected results
- Identifying development needs.
- Setting individual goals: Goal, recipient, deadline.
- Know the steps of the delegation process.
- Taking into account levels of skill and self-sufficiency.
Hands-on work
In pairs, define expected areas of results. Individual workshop, mapping your team’s skills. Group discussion on the link between skills and assignments to delegate.
Lead a delegation meeting
- Defining the key steps of the delegation meeting.
- Preparing for your meeting: Time, place, messages.
- Choosing suitable communication: Clarity, posture, choice of words.
- Listening to the delegatee and taking their needs into account.
- Motivating your employee to take action.
Hands-on work
Delegation meeting role-play with video. Debriefing about the behaviors observed.
Overseeing delegation
- Identifying tracking indicators.
- Setting up individual and group scorecards.
- Formalizing points of progress.
Hands-on work
individual exercise: Identifying effective tracking indicators. Creating your dashboard. Introduction and discussions.
Support the delegation over time
- Staying informed about the progress of the assignments.
- Scheduling progress meetings.
- Knowing how to value and recognize success.
- Managing deviations and risks, and reframing if need be.
- Readjusting the oversight indicators if needed.
- Assessing whether the delegation was successful.
Hands-on work
Filmed scenario: Giving signs of recognition, knowing how to manage deviations. Personalizing debriefing.
2d
- 14h00 
